| IVR - Interactive Voice Response |
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| Create automated IVR phone menus to route calls, qualify leads, process orders, and more using our interactive voice response software. Livi’s IVR provides a robust, yet easy. |
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| Key Features |
- Application Generator with its own debugging capabilities.
- Choose drag and drop functionality without requiring extensive programming projects cost
- ODBC and other industry standard databases compliant
- Flexibility of creating call flows and business flows which provides complete flexibility over the business processes and automation policies implementation
- Intelligent call routing based upon skills, priority, and service level
- Completely automated information retrieval and delivery through multiple medias and channels
- Advanced networked enterprise voice mail system
- Touch tone or rotary control
- Play multiple message with menu prompts for greetings, announcements, text-to-speech, advertising, speech recognition.
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| IVR Destinations: |
- Applications Generator GUI Based
- Get DTMF
- Play voice Message
- Record voice Message
- Dialing out
- Call Transfer
- Voice Mail box
- Access database support
- ODBC Support
- Fax
- Text to Speech
- Voice Recognition
- Internet Connectivity
- Time Condition
- Busy Tones
- Hang Up
- Mobile
- Ring Group
- Queues
- Trunk
- Other IVR
- PhoneBook Directory
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